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Viator Gateway Option
Powered by its exclusive proprietary infrastructure, FlyOnNet provides travel agencies with direct, real-time access to official availability for the Inca Trail treks (2-day and 4-day) as well as Machu Picchu entrance tickets across all circuits and time slots.
To enable travel agencies to automate their international tour sales, we have engineered the FlyOnNet Viator API Gateway. This module creates a direct, seamless, and continuous technical bridge between our data servers and the global distribution platform Viator (Tripadvisor).
A 100% SaaS Solution Hosted on FlyOnNet Servers: API integration access provided by Viator is free for all registered suppliers on their platform. Our gateway handles the entire technical architecture: our servers host the API endpoints, process incoming Viator requests 24/7, and ensure transaction security without requiring any server setup or software development on your side.
How Our Servers Automate Your Bookings
As soon as a traveler views or books your tours on Viator, our servers instantly take charge to process the transaction:
- Instant Verification via FlyOnNet Database: For every traveler inquiry, our servers instantly reply to Viator with the accurate status and exact volume of our remaining spaces.
- Temporary Hold Booking Management: When a customer starts checkout on Viator, our server locks the requested capacity and generates a unique reference to secure the slots during the payment process.
- Automated Confirmation and Recording: Upon successful payment capture, our system updates the booking status in the database to confirmed.
- Instant Operational Alert: Our server triggers an automated email notification to your agency detailing the service, travel date, passenger count, FlyOnNet internal reference, and Viator booking reference to ensure prompt ticket issuance.
- Automated Cancellation Handling: If a booking is canceled on Viator, our server releases the reserved slots and updates your transaction log without requiring manual intervention.
Your Dedicated Partner Extranet on Our Platform
To manage your integration autonomously, each partner agency receives access to a secure management dashboard (Extranet) hosted directly on FlyOnNet servers:
- Transaction Tracking Dashboard: Review the complete, unconstrained history of all incoming requests, temporary holds, confirmations, and cancellations processed by our servers.
- Product Mapping Module: Easily link your Viator product codes to our internal services (Inca Trail or specific Machu Picchu circuits and entrance hours) through an intuitive interface.
- Account & Security Management: Update contact details, manage user credentials, review subscription parameters, and securely retrieve your private API access token.
Key Advantages of FlyOnNet Technology
| Advantage |
Operational Benefit |
| Proprietary Real-Time Data |
Rely on the precision of our real-time database to prevent overselling on capacity-limited routes. |
| 24/7 Cloud High Availability |
Our infrastructure responds instantaneously to every Viator API request around the clock. |
| Free Viator API Protocol |
Leverage Viator's open API standard without investing in costly custom middleware development. |
| Zero Technical Maintenance |
FlyOnNet oversees hosting, system updates, protocol compliance, and security monitoring. |
Annual Subscription: Access to the FlyOnNet Viator Gateway is provided as an annual subscription package for agencies holding an active Viator supplier account.
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